The referred patient’s medical file will be handled immediately by our team of medical professionals and transferred to the chosen country and/or hospital in accordance with our data base. The preferred hospital’s medical committee will study the medical file and will send the summary report and feedback within 24 hours, depending upon the complexity of the case.

Patient Referral :

The referred file will include the following:

  • Name of the country
  • The specialized hospital
  • Details of treatment, surgery etc
  • Details of professional team who will handle the case
  • Estimate of cost
  • Suggested date of admission
  • Length of stay
  • Class of admission

Note: The treatment plan will include all the relevant information and will be submitted on the hospital’s letterhead and with complete medical details.


Upon receiving approval for the treatment plan, the following steps will be taken by the
Regional office in the country of choice and confirmed within 14 hours .

Confirmation of hospital appointment

  • Hotel reservation(s)
  • Meet and assist arrangements
  • Car Rental arrangements if needed

Hotel accomodation:
The agency as one of the largest agents for hotel accommodation, remains one step
ahead of the competition to ensure that costs are effectively reduced through the use of an
effective booking process and the best available rates.

This includes:

  • Best rates worldwide
  • Worldwide hotel selection
  • Specialist knowledge
  • Worry-free reservations

Airport meet & assist
Our specially trained staff is available to meet, assist and transfer clients 24 hours a day, 365 days a year at all major ports .

We offer:

  • Meeting clients and assisting with visa and immigration procedures
  • Assisting with luggage
  • Smooth passage through Customs
  • Escorted transfers to any destination by bus or private car
  • Transfers operated by well trained and experienced drivers

24-hour” Emergency
The agency operates a 24-hour emergency assistance
This special service is available for help and support in any emergency which might arise.